Privacy Policy

This Privacy Policy explains how RivalsAccount handles personal data when you visit the site, create an account or place an order.

Controller

RivalsAccount is operated by RIVALS GROUP LTD, company number 16249665, registered office 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ.

Data we collect

We may collect account details, contact details, billing details, order history, payment status, technical logs, fraud prevention signals and customer support messages.

How we use data

We use personal data to process orders, deliver digital products, provide customer support, prevent fraud, maintain security, comply with legal obligations and improve the store.

Payments

Payment details may be processed by payment providers. RivalsAccount does not need to store full card details when payments are handled by external payment processors.

Sharing

We may share data with service providers such as hosting providers, payment processors, fraud prevention tools, email services, analytics tools, accountants or legal advisers where necessary.

Retention

We keep order and account data for as long as needed for service, accounting, fraud prevention and legal compliance.

Your rights

Depending on your location, you may have rights to access, correct, delete, restrict or object to certain processing of your personal data.

Contact

For privacy questions, contact us through the Contact page.